RETURNS, REPLACEMENTS & REFUNDS
RETURNS:
- Items listed on myownstore.in that are identified as returnable on the product detail page can only be returned within the specific date.
- Products which are received defective, faulty, physically damaged, missing parts can only be returned.
- Both your shipment address and the item must meet our return eligibility requirements.
- Once the return is processed, refund will be issued in accordance with myownstore.in and return policy.
- Return must be processed within 3 days after receiving the product. Return cannot be claimed prior to 3 days.
- Customer need to check the entire product thoroughly in the presence of delivery boy and must confirm before accepting the order.
- Shipping charges to be paid by the customer if for any return.
- Refunds will reflect in the customer account within the 7 working days after cancelling the order.
REPLACEMENTS:
- Orders can be replaced if received damaged, defective, faulty or broken but need to be checked before accepting the order in order to ad-here the compliances.
- Replacement cannot be delivered to the different address.
- Replacement to be claimed within 3 days after receiving the product. It will not be entertained after the timeline.
- Replacement cannot be processed within the same delivery day.
- Customer will get the replaced order within 2 working days.
- No refund can be made for the replaced order.
